Frequently Asked Questions

  • What are Bitdefender's total security and its advantages?

    Bitdefender’s Total Security software is designed to protect all your devices without slowing them down. Overall it is security software with the best protection and the lowest impact on performance. It is multi-layered ransomware protection for the safety of your files and advanced parental control to keep your kids safe online.

  • What is the role of Bitdefender small office security, and how can I get it?

    Small Office Security is a bundle of Bitdefender's digital security designed for your small office/home office. You have three Plans to buy, namely one year, 2-year, and 3-year plans for up to 20 devices. You can buy it by clicking on the “Buy Now” there.

  • When was Bitdefender found?

    Bitdefender is a multinational computer software firm headquartered in Bucharest, Romania, with offices in the United States, Europe, Australia, and the Middle east. It was founded on November 6, 2001, by Florin Talpes. Its products and services include Cybersecurity software and Computer Security, respectively.

  • What is Bitdefender's Reselling Partner Program, and how can I become a reseller?

    Bitdefender's Reselling Partner Program is a partner advantage network.

    It is the #1 ranked technology and expert’s choice. It is simple and offers lifetime recurrent & protected revenues. To join the Reseller Partner program:

    • Visit the official website and go to the “For Partners” option.
    • Under the Reseller Partner, you get “Become a Reseller” click on it.
    • Fill out the form available there accepting Terms of use.
  • How can I become Bitdefender’s MSP partner?

    You can follow these steps to become Bitdefender’s MSP partner:

    • Open the official website “bitdefender.com.”
    • Go to the “For Partners” tab and click on it.
    • Under the “Service Providers,” you get the option “become an MSP partner.”
    • Click on it, and you get redirected to fill out a form.
    • Finally, fill all the fields with an asterisk and accept the T&C.
  • What should I do if I haven’t received my Bitdefender activation code?

    There are different payment options to receive your Bitdefender activation code. If you make payment through bank transfer or check, it can take 2-3 days for bank transfer and up to 2 weeks to receive your payment through check.

    The payment through a Credit card or Paypal, you receive the activation code within 30 minutes of a successful transaction. If you haven’t received it, you can visit the official site and click on the support option. Now you can discuss your query through chat, mail, or call.

  • Which is the best Bitdefender product for my family?

    If you need many devices across different platforms covered for your family, then Bitdefender Total Security is the best product for this purpose. Bitdefender Total Security protects all your devices without slowing them down.

  • How can I connect to Bitdefender's support?

    The users looking for Bitdefender's support can follow these steps:

    • Visit the official website of Bitdefender.
    • Go to the support option and click on it.
    • Scroll down to get the support options in the form of 24/7 chat, call us, send us an email.

    Now you can contact Bitdefender using the mentioned options.

  • What are the services offered by Bitdefender for companies and enterprises?

    Bitdefender’s popular services include:

    •  Bitdefender digital identity Protection
    •  Bitdefender Premium VPN
    •  Bitdefender Premium Services

    Where Bitdefender's digital identity protection service keeps your digital identity safe against the rising cases of data breaches, Bitdefender Premium VPN keeps your online identity and activities safe from hackers, snoops, and ISPs and its premium services include 24/7 service ready with a solution for each and every computer solution.

  • What products does Bitdefender provide?

    Bitdefender provides a number of security products such as cloud and server security, container Security, Email Security, Endpoint Security, mobile security, storage security, patch management, and Endpoint Detection and Response.

  • What is Bitdefender?

    Bitdefender is a global leader in cybersecurity and a frequent recipient of industry awards. Its multi-layered approach against ransomware includes a data-protection layer that safeguards your documents, videos, pictures, and music. Bitdefender provides a wide range of products and services. It is a computer software industry headquartered in Bucharest, Romania.

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